terms & conditions

Christmas Event terms & conditions

These terms and conditions form part of the contractual agreement between You and Dancing Man Brewery Limited. Please read them carefully. We reserve the right to change these terms and conditions at any time.

The Contract

  1. Your contract is with Dancing Man Brewery Limited and comprises of your booking form, final statement and these terms and conditions.

Definitions

  1. “Venue” means the upstairs event room at The Wool House where your event is agreed to be held.
  2. “Event” means the services relating to your Christmas event which we have agreed to provide to you as detailed in your quotation and subsequent correspondence.

Your Booking

Making your Booking

  1. Should you wish to confirm a booking, you should do so within 7 days by making payment of the deposit due. If confirmation is not received within 7 days, no booking will be made and any provisional booking will expire.
  2. Payment can be made in cash, or by most credit/debit cards.
  3. The booking is only deemed confirmed once we have sent through a confirmation email to you upon receipt of payment of the deposit.

Deposit & Payment

  1. A non-refundable, non-transferable deposit of £10.00 per person is payable upon confirming your booking.
  2. Please note that if you subsequently cancel a confirmed booking, your deposit will not be refunded.
  3. We will request payment for the total price of your booking (less the deposit paid) after the booking has been made. You must pay the final balance in full no later than 28 days prior to the date of the booking.
  4. We reserve the right to cancel the booking if the final payment is not received by the agreed date.
Payment Due Payment Required
Confirmation of Booking £10.00 per person (non-refundable/non-transferable)
At least 28 days prior to event date 100% of total booking price (less amounts already paid)

Price

  1. Final numbers, menu options and any dietary requirements are to be confirmed at least 28 days prior to the Event.
  2. All our prices include 20% VAT. Should the VAT rate change, we reserve the right to adjust our prices accordingly.
  3. Whilst we endeavour to provide accurate quotations, we are governed by the market on the price of our food and drink items. Should there be an increase in our supplier fees, we reserve the right to adjust your quote accordingly.

Your Event

  1. As part of your booking, the upper floor and bar will be open to you and your guests, as well as access to the downstairs public areas of the main Brewery building and its front patio/courtyard area. We cannot guarantee that no one else will be present in the public areas or venue room at the same time as you and your guests.
  2. We reserve the right to transfer bookings if minimum numbers are not achieved for a private booking of the upper floor to a reserved table in the restaurant.

Christmas Menu

  1. On confirming your booking, you will be provided with a Pre-order Christmas Menu for your guests to choose from. You must inform us of your chosen options and any dietary requirements/allergies at least 28 days before the date of your event.
  2. Menu choices received after this deadline may not be able to be catered for, and we reserve the right to select a default option.
  3. If we do not receive choices for all guests for your booking, we reserve the right to select a default option to make up the numbers.

Changes to the Venue / Booking

  1. We reserve the right to make changes to the interior and/or exterior of the venue between the time of your booking and the date of your event. For example, we may make changes to the décor.
  2. We will use all reasonable endeavours to ensure that no components of your booking may be altered. However, we reserve the right to make changes to certain components where it is deemed necessary to comply with health and safety requirements, changes to the law or codes of practice, or to make minor changes where we reasonably believe will not be to the detriment of your overall event experience.
  3. We will always notify you of any significant changes covered by the above paragraphs, but unless a change is deemed one that will fundamentally alter the nature of your booking experience, we will not offer any refunds, costs or compensation.

Nominated Person(s)

  1. Please note that Dancing Man Brewery will only take instruction from the person(s) booking, unless an alternative person(s) has been nominated and we have been notified in writing.

The Venue

Timings

  1. The bar closes at 11:30 pm Sunday-Wednesday and 12.00 Midnight Thursday-Saturday
  2. All guests must have left the premises within 30 minutes of bar closure.

Food and Drinks

  1. Unless we agree otherwise, only food and drinks supplied by us may be consumed at the venue.
  2. Corkage is discouraged; however, if it is agreed, the following charges will apply:
Beverage Cost
Wine £10.00 per bottle
Sparkling Wine £15.00 per bottle
Champagne £20.00 per bottle
Spirits £40.00 per bottle

Unacceptable Activities

  1. We reserve the right to stop any activity which we reasonably believe is likely to cause damage to the interior or exterior of the venue, our property, or risk the health and safety of people at the venue.
  2. We will not tolerate any abusive behaviour by guests to any other guests or to our members of staff. We reserve the right to remove any person(s) acting inappropriately from the venue.
  3. Any damage, theft or breakages caused to the venue, its equipment, contents or fittings will be charged to you and will be invoiced immediately after the booking.
  4. You must comply with and use your reasonable endeavours to ensure that your guests comply with, all our reasonable instructions. The venue is a listed building and therefore we have an obligation and a duty to protect it. Our instructions to you and your guests are intended to ensure the safety and wellbeing of both the property and the people in the venue.

Social Media

  1. As part of our marketing, we may take photographic images relating to some bookings for use via the following channels:
    1. Social Media
    2. Marketing Campaigns
    3. E-Marketing
  2. We will always request your or your guests consent where they are in a photograph we would like to use.
  3. No promotional material, including photographs or videos may be taken or recorded by you or your guests during the booking without our written consent.

Your responsibilities

Drugs

  1. We have a zero-tolerance policy on drugs and any illegal substance.
  2. If any person(s) is found to using, or suspected to be under the influence of, drugs or other illegal substances will be asked to leave with immediate effect.
  3. If any person(s) is witnessed partaking in drug use or other illegal substances, they will be ejected from the venue, barred with immediate effect, and the Police will be notified.

CHALLENGE 25

  1. We adhere to the CHALLENGE 25 policy and as such, we reserve the right to refuse the service of alcohol. If any person(s) is found to be supplying alcohol to underage patrons, they will be asked to leave with immediate effect.

Children

  1. You are responsible for ensuring that children attending your booking are supervised at all times. Our venue is a working brewery and appropriate caution must be taken to ensure the safety of everyone in the venue.
  2. No children will be allowed in the public bar after 9 pm.

Location

  1. The venue is located in a built-up area and it is your guest’s responsibility to behave accordingly.
  2. We have suitable outside seating for those who wish to drink outside.

Cancellation

Cancellation by You

  1. If you cancel your confirmed booking, you must do so in writing as soon as possible.
  2. If you have paid the full amount due, we will refund you the full amount less the deposit paid unless the cancellation is made within 28 days of the booking,
  3. Should you need to cancel due to adverse weather conditions, at our discretion, you may be re-book for a later date (within 6 months).

Cancellation by Us

  1. We reserve the right to cancel your booking without liability to you and without any obligation to refund your deposit if:
    1. The Venue has to be closed for reasons beyond our control, including Force Majeure as detailed herein.
    2. The full balance is not received by the due date.
    3. You are already in arrears with any payment due to Dancing Man Brewery.
    4. You are in breach of any of these terms and conditions and fail to rectify such breach within 7 days of written request to do so from us.
    5. If you are a company:
      1. a petition or resolution is passed for the winding up of the company;
      2. a receiver is appointed;
      3. the company is reasonably considered to be unable to pay its debts as defined in section 123 of the Insolvency Act 1986;
      4. the company ceases or threatens to cease carrying on business; or
      5. an Administration Order is made under section 1 Insolvency Act 1986.
    6. We have reasonable grounds to believe that your behaviour or that of your guests at the booking is likely to result in the damage to the venue, our property, and/or injury to our staff or other guests.

Force Majeure

  1. Dancing Man Brewery may have to make changes to your booking for the reason of Force Majeure, meaning unusual or unforeseeable circumstances beyond our control, the consequences of which neither our suppliers nor we could avoid; for example: industrial disputes, natural disaster, fire or adverse weather conditions, or similar events beyond our control.
  2. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by events outside our reasonable control (such as serious damage to the venue, serious adverse weather conditions, a pandemic or epidemic, or interruption or failure of utility services such as electric power, gas or water).
  3. In these circumstances, we shall use every effort to notify you as soon as is reasonably practical.

Limitation of Liability

  1. Personal belongings, vehicles, accessories, and contents, are left at the owner’s risk. Dancing Man Brewery will not accept any liability for nor any responsibility for any loss or damage, or for any injury to any persons not cause through the fault of DMB.
  2. Subject to the below paragraph, our total liability to you for any loss you suffer will be limited to the total amount of money payable to us for your booking.  We will not be liable for any losses which were not reasonably foreseeable to both you and us when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.
  3. Nothing in these terms excludes or limits in any way our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or limit (or attempt to exclude or limit) our liability.

General

  1. These terms and conditions are deemed accepted on confirmation of the booking and payment of your deposit.
  2. In accordance with our Data Protection Registration, your details will be held on our database for the purpose of administration and will not be passed to any third party other than as required in managing your booking, unless we are legally entitled or obliged to do so (for example, if required to do so by a court order or for the prevention of fraud or other crime). We will not sell your personal information to a third party.
  3. The contract between you and Dancing Man Brewery is governed by the laws of England and Wales, and subject to the jurisdiction of the English Courts.

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Wedding/Event Venue terms & conditions

The purpose of these Terms & Conditions is to ensure the satisfaction and comfort of both parties. It is taken that you agree to these Terms & Conditions on payment of your non-refundable deposit regardless of how & by whom your deposit is paid.

Any questions relating to these, or regarding any aspect of the services or venue that Dancing Man Brewery Limited will provide, must be raised prior to payment of your deposit.

The Contract

  1. Your contract is with Dancing Man Brewery Limited and comprises of your booking form, final statement and these terms and conditions.

Definitions

  1. “Venue” means the upper level room at Dancing Man Brewery where your event is agreed to be held.
  2. “wedding package” or “event package” means the services relating to your wedding or event which we have agreed to provide to you as detailed in your quotation and subsequent correspondence

Your Booking

Quotes

  1. Following your enquiry and first meeting, we will provide a full quotation to you detailing the costs of having the wedding/event at our venue. This quote shall be valid for 14 days.

Reserve Booking

  1. In certain circumstances, we may agree to make a provisional booking. Any such booking will only be valid for maximum of 14 days unless a booking confirmation is received from you and payment of the deposit is made.

Making your Booking

  1. Should you wish to proceed with the booking, you should respond within 14 days, by email and making payment of the deposit due. If confirmation is not received within 14 days, we will assume you do not wish to go ahead with the booking and the date will be released.
  2. Payment can be made in cash, by BACS or by most credit/debit cards.
  3. The booking is deemed confirmed once we have: received payment of the deposit and sent through a confirmation of booking email to you. No booking application shall be considered as binding on us, and no contract shall be formed, until we have sent a confirmation of your booking email.

Deposit

  1. A non-refundable, non-transferable deposit of £450.00 is payable upon confirming your booking. On payment of your deposit, you are accepting these Terms and Conditions, which are legally binding.
  2. Please note that if you subsequently cancel a confirmed booking, your deposit will not be refunded.
  3. 50% of the remaining balance must be paid at least 3 months prior to the scheduled date of your wedding/event.

Security Staff Deposit

  1. A security staff deposit of £100 is required for bookings of over 100 guests. This is payable with your final balance.
  2. This will ensure that an extra member of security staff will be supplied on the day to ensure the safety and wellbeing of you and your guests.

Payment of Balance

  1. We will invoice you for the total price of your wedding/event (less any deposit paid) approximately 28 days before the scheduled date of your wedding/event. You must pay our invoice in full no later than 14 days from the date of invoice.
Payment Due Payment Required
Confirmation of Booking £450.00 (non-refundable/non-transferable)
Between 3 and 6 months from scheduled wedding/event date 50% of total wedding/event price (less deposit paid)
Between 28 days and 14 days from scheduled wedding/event date 100% of total wedding/event price (less amounts already paid)
  1. If full payment of the invoice is not received by this date, your booking may be cancelled.
  2. We appreciate that in some cases, someone other than the person who makes the booking (such as, a parent or relation) may wish to make payments on your behalf. We are happy to accept such payments, but please note that unless we agree otherwise with you in writing, you will be legally responsible for all payment due to us.

Set-up/Close-down Fee & Service Charge

  1. For weddings/events that require a substantial amount of set-up / close-down an hourly fee starting at £50 per hour is applicable at our discretion.
  2. All events are subject to a non-negotiable service charges of £100.

Price

  1. The price of your wedding/event shall be as set out in your quotation. If not all the components of the price in the quotation are fixed at the time, the final price will be determined either in accordance with the quotation (e.g. price per head for catering) or as otherwise agreed subsequently between us in writing
  2. All our prices include 20% VAT. Should the VAT rate change, we reserve the right to adjust our prices accordingly.
  3. Whilst we endeavour to provide accurate quotations, we are governed by the market on the price of our food and drink items. Should there be an increase in our supplier fees, we reserve the right to adjust your quote accordingly.

The Venue

Set-up, deliveries and collections

  1. Unless otherwise agreed, set-up and deliveries for weddings/events are from 10:30 am of the day of the wedding/venue. Collections must be made between 10:30 am and 12:00 midday the following day.

Timings

  1. The bar closes at 12:00 Midnight Thursday-Saturday 11:00 pm Sunday- Wednesday
  2. The venue closes at 12:00 Midnight. All guests must have left the premises by 12:30 am.

Food and Drinks

  1. Unless we agree otherwise, only food and drinks supplied by us may be consumed at the venue, with the exception of wedding/celebration cakes and favours.
  2. Corkage is discouraged; however, if it is agreed, the following charges will apply:
Beverage Cost
Wine £10.00 per bottle
Sparkling Wine £15.00 per bottle
Champagne £20.00 per bottle
Spirits £30.00 per bottle

Unacceptable Activities

  1. We reserve the right to stop any activity which we reasonably believe is likely to cause damage to the interior or exterior of the venue, our property, or risk the health and safety of people at the venue.
  2. We will not tolerate any abusive behaviour by guests to any other guests or to our members of staff. We reserve the right to remove any person(s) acting inappropriately from the wedding/event and venue.
  3. Any damage, theft or breakages caused to the venue, its equipment, contents or fittings will be charged to you and will be invoiced immediately after the wedding/event.
  4. You must comply with and use your reasonable endeavours to ensure that your guests comply with, all our reasonable instructions. The venue is a listed building and therefore we have an obligation and a duty to protect it. Our instructions to you and your guests are intended to ensure the safety and wellbeing of both the property and the people in the venue.

Hire of Ancillary Items

  1. Where you have agreed with us as part of your wedding package, to hire additional ancillary items, such as, but not limited to, vases, candles, wedding accessories and decoration, photobooth, photobooth accessories, sweet cart, and so forth, we reserve the right to stop any activity which we reasonably believe is likely to cause damage to these items during the wedding/event.
  2. Any damage, theft or breakages caused to the hired items will be charged to you and will be invoiced immediately after the wedding/event.

Your Wedding/Event Package

  1. The general contents of your wedding/event package will be as set out in your quotation, or as otherwise subsequently agreed with us in writing. We may finalise certain details of your wedding/event (such as, the exact number of guests) with you in the period leading up the schedule date of the wedding/event.
  2. As part of your wedding/event, the upper floor and bar will be open to you and your guests, as well as access to the downstairs public areas of the main Brewery building and its front patio/courtyard area. We cannot guarantee that other guests will not be present in the public areas at the same time as you and your guests.

Changes to the Venue / Wedding Pricing

  1. We reserve the right to make changes to the interior and/or exterior of the venue between the time of your booking and the date of your wedding/event. For example, we may make changes to the décor.
  2. We will use all reasonable endeavours to ensure that no components of your wedding/event must be altered. However, we reserve the right to make changes to certain components where it is deemed necessary to comply with health and safety requirements, changes to the law or codes of practice, or to make minor changes where we reasonably believe will not be to the detriment of your overall wedding/event experience.
  3. We will always notify you of any significant changes covered by the above paragraphs, but unless a change is deemed one that will fundamentally alter the nature of your wedding/event experience, we will not offer any refunds, costs or compensation.

Final Details

  1. You must confirm final catering numbers no less than 28 days before your wedding/event date, so we are able to raise a final invoice.
  2. You must provide us, by the due dates requested, with any other information we ask for so that we may finalise the details of your wedding/event package and/or price.

Nominated Person(s)

  1. Please note that Dancing Man Brewery will take instruction only from the person(s) booking, unless an alternative person(s) has been nominated and we have been notified in writing.

Your responsibilities

Notifying your Registrar

  1. All arrangements and legal matters relating to your wedding ceremony are your sole responsibility.
  2. If you have not booked your Registrar before making your booking with us, we advise you to so as soon as possible. Once your deposit is paid, it is not transferable.

Drugs

  1. We have a zero-tolerance policy on drugs and any illegal substance.
  2. If any person(s) is found to using, or suspected to be under the influence of, drugs or other illegal substances will be asked to leave with immediate effect.
  3. If any person(s) is witnessed partaking in drug use or other illegal substances, they will be ejected from the venue, barred with immediate effect, and the Police will be notified.

CHALLENGE 25

  1. We adhere to the CHALLENGE 25 policy and as such, we reserve the right to refuse the service of alcohol. If any person(s) is found to be supplying alcohol to underage patrons, they will be asked to leave with immediate effect.

Children

  1. You are responsible for ensuring that children attending your wedding/event are supervised at all times. Our venue is a working brewery and appropriate caution must be taken to ensure the safety of everyone in the venue.
  2. No children will be allowed in the public bar after 9 pm.

External Suppliers

  1. We may provide you with details of third party suppliers you may wish to consider arranging services with for your wedding/event. If you engage services with these suppliers, we accept no responsibility for their performance of services and any complaints must be taken up with them directly.
  2. You are responsible for all arrangements, confirmation, and payment, with all external suppliers directly. You are responsible for ensuring that they have the appropriate liability insurance in place, and any electrical equipment be fully PAT compliant.
  3. We reserve the right to refuse entry to the venue to third party suppliers who do not meet our requirements. Our requirements are in place to ensure the safety and welfare of our property and the people at the venue.

Entertainment

  1. You are required to notify us of your chosen DJ, band or other entertainment at least 28 days prior to the scheduled date of your wedding/event. They are required to agree to our Entertainment Terms and Conditions and adhere to our Noise Abatement Order (refer to Appendix 1).
  2. Please note, that you may not hire the services of a band with Brass or Percussion instruments.

Confetti

  1. We do not allow confetti inside or outside the Brewery for environmental reasons.

Location

  1. The venue is located in a built-up area and it is your guest’s responsibility to behave accordingly.
  2. We have suitable outside seating for those who wish to drink outside.

Wedding Insurance

  1. We strongly advise and recommend that you seek and takes out appropriate wedding insurance. This will cover against any losses should it be necessary to cancel your booking with us.

Cancellation

Cancellation by You

  1. Should you want or need to cancel your confirmed booking for your wedding/event, you must do so in writing as soon as possible.
  2. We will use reasonable endeavours to resell the cancelled date to another party, but you shall be liable to pay and losses and costs we suffer as a result of the cancellation.
  3. Depending on when you cancel, the cancellation charges you must pay shall be determined as detailed below. Cancellation charges are payable within 30 days from receipt of our invoice. Where the final price has yet to be finalised, the cancellation charge shall be based upon our original quotation.
Length of time before your scheduled wedding/event date Cancellation Charge
More than 6 months Deposit Amount (non-refundable in all cases)
Between 3 and 6 months Up to 50% of total wedding/event
Between 1 and 3 months Up to 75% of total wedding/event
Less than 1 month Up to 90% of total wedding/event

Cancellation by Us

  1. We reserve the right to cancel your booking without liability to you and without any obligation to refund your deposit if:
    1. You do not pay us the full balance of your wedding/event by the due date for such payment
    2. We have reasonable grounds to believe that you may not pay us the remaining balance of your wedding/event price by the due date, and following requests for your position on the payment, you have failed to provide suitable and adequate explanation to our satisfaction
    3. We discover, before you have paid the balance of your wedding/event, that you have deliberately concealed information, or deliberately given us incorrect information, about your intended wedding/event circumstances where (if you had provided such correct information) it would have been reasonably foreseeable that we would not have accepted your booking
    4. We have reasonable grounds to believe that your behaviour or that of your guests at the wedding/event is likely to result in the damage to the venue, our property, and/or injury to our staff or other guests.
  2. If we cancel your booking under the above clause, you will be required to pay us for any direct losses or costs suffered by us due to the cancellation where it was reasonably foreseeable to both you and us when the contract was entered into, whether or not we are able to resell the date. Depending on when we cancel, the cancellation charges you must pay will be determined in reference to the table below.
Length of time before your scheduled wedding/event date Cancellation Charge
More than 6 months Deposit Amount (non-refundable in all cases)
Between 3 and 6 months Up to 50% of total wedding/event
Between 1 and 3 months Up to 75% of total wedding/event
Less than 1 month Up to 90% of total wedding/event

Events outside our control / Force Majeure

  1. Dancing Man Brewery may have to make changes for the reason of Force Majeure, meaning unusual or unforeseeable circumstances beyond our control, the consequences of which neither our suppliers nor we could avoid; for example: industrial disputes, natural disaster, fire or adverse weather conditions, or similar events beyond our control.
  2. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by events outside our reasonable control (such as serious damage to the venue, serious adverse weather conditions, a pandemic or epidemic, or interruption or failure of utility services such as electric power, gas or water).
  3. In these circumstances, we shall use every effort to notify you as soon as is reasonably practical.  If, as a result of such events, we believe we have no alternative but to cancel your booking, we shall use reasonable endeavors to help you find an alternative venue of a similar standard for a similar price but our sole liability to you shall be to refund you any money you have paid towards your wedding.

Limitation of Liability

  1. Personal belongings, vehicles, accessories, and contents, are left at the owner’s risk. Dancing Man Brewery will not accept any liability for nor any responsibility for any loss or damage, or for any injury to any persons not cause through the fault of DMB.
  2. Subject to the below paragraph, our total liability to you for any loss you suffer will be limited to the total amount of money payable to us for your wedding.  We will not be liable for any losses which were not reasonably foreseeable to both you and us when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.
  3. Nothing in these terms excludes or limits in any way our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or limit (or attempt to exclude or limit) our liability.

General

  1. These terms and conditions are deemed accepted on confirmation of the booking and payment of your deposit.
  2. In accordance with our Data Protection Registration, your details will be held on our database for the purpose of administration and will not be passed to any third party other than as required in managing your wedding/event package, unless we are legally entitled or obliged to do so (for example, if required to do so by a court order or for the prevention of fraud or other crime). We will not sell your personal information to a third party.
  3. The contract between you and Dancing Man Brewery is governed by the laws of England and Wales, and subject to the jurisdiction of the English Courts.

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Brewery Tours terms & conditions

Brewery Tour Voucher

  1. Your voucher entitles you to ONE tour of Dancing Man Brewery (DMB), Town Quay, SO14 2AR.
  2. Vouchers are valid for a period of one year from the date of purchase and cannot be extended or used after this date.
  3. The voucher cannot be replaced if lost, stolen or destroyed, or be refunded or exchanged for cash or credit.
  4. If an intended purchase is for a higher amount than the face value of the voucher(s), the difference can be made up with further payment. If it is less, then change cannot be given.
  5. Vouchers cannot be used in conjunction with any special promotions, discount tokens, coupons or cards.
  6. Vouchers cannot be sold to any third parties.
  7. The purchaser of the voucher is entitled to a 14-day ‘cooling off’ period provided the gift voucher is returned unused and with the original receipt within 14 days of purchase, after which a full refund will be made. If you need to return a gift voucher please contact brewing@dancingmanbrewery.co.uk.

Booking your Brewery Tour

  1. To book your Brewery Tour, please contact brewing@dancingmanbrewery.co.uk.
  2. You must pay in full at the time of booking your tour or provide your voucher reference number. Your voucher must be brought on the day of the Tour and given to DMB.
  3. Once the booking has been confirmed, we are unable to change the date of the tour except at the sole discretion of DMB.
  4. You will receive a confirmation email from DMB detailing your tour.
  5. On making payment for the Tour, you are deemed to have accepted these terms.

Brewery Tour Details

  1. The tour shall last approximately 1.5 hours.
  2. During the tour you will have the opportunity to sample some of our beers/ales currently being brewed.

Terms and Conditions:

  1. Definitions
    1. “Brewery” means the brewery at Dancing Man Brewery, Town Quay, Southampton, Hampshire, SO14 2AR
    2. “Customer” means the individual(s) who has booked a Tour at the Brewery
  2. Proof of Age
    1. At the time of booking, you warrant to us that you are (and all other members of the tour party) are aged 18 or above.
    2. DMB reserve the right to request ID from any member of the tour party in accordance with our CHALLENGE 25 POLICY. If you or another member are unable to provide ID, you will be unable to participate in the tour and no refund will be given.
  3. Cancellation of the Tour
    1. By You
      1. If you cancel your Tour, you must notify us as soon as possible.
      2. Upon cancellation, you may rebook the date of the Tour within 6 months.
    2. By Us
      1. We reserve the right to cancel the Tour at any time.
      2. If we have to cancel the Tour we will notify you as soon as possible and you will be offered another date or a full refund/continued validity of your voucher.
  4. Right of Refusal
    1. We reserve the right to stop any activity which we reasonably believe is likely to cause damage to the interior or exterior of the brewery, venue, our property, or risk the health and safety of people at the venue.
    2. We will not tolerate any abusive behaviour by party members to any other guests or to our members of staff. We reserve the right to remove any person(s) acting inappropriately from the property.
    3. Any damage, theft or breakages caused to the venue, its equipment, contents or fittings will be charged to directly to you.
  5. Drugs
    1. We have a zero-tolerance policy on drugs and any illegal substance.
    2. If any person(s) is found to using, or suspected to be under the influence of, drugs or other illegal substances will be asked to leave with immediate effect.
    3. If any person(s) is witnessed partaking in drug use or other illegal substances, they will be ejected from the venue, barred with immediate effect, and the Police will be notified.
  6. CHALLENGE 25
    1. We adhere to the CHALLENGE 25 policy and as such, we reserve the right to refuse the service of alcohol. If any person(s) is found to be supplying alcohol to underage patrons, they will be asked to leave with immediate effect.
  7. Safety & Contamination
    1. Health & Safety in the Brewery
      1. DMB is a working brewery and as such is subject to health and safety regulations. We ask that you wear appropriate clothing and shoes (no open topped shoes or flip flops), and wear any long hair tied up securely.
      2. DMB staff will explain the fire safety procedures on the day, and you hereby agree to abide by any instructions and/or guidance given to you throughout the tour.
    2. Contamination of the Brewery
      1. To avoid any potential contamination of the brewery, absolutely no external food or drink is permitted behind the bar of DMB, or in the brewery area.
      2. We also asked that no medications are taken into this area unless deemed absolutely necessary. In such incidences, please inform a staff member before the Tour commences.
    3. Allergies
      1. If you have any severe allergies, please inform us at the time of booking as some of the brewing ingredients may affect you.
  8. Force Majeure
    1. Dancing Man Brewery may have to make changes to your booking for the reason of Force Majeure, meaning unusual or unforeseeable circumstances beyond our control, the consequences of which neither our suppliers nor we could avoid; for example: industrial disputes, natural disaster, fire or adverse weather conditions, or similar events beyond our control.
    2. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms and conditions that is caused by events outside our reasonable control (such as serious damage to the venue, serious adverse weather conditions, a pandemic or epidemic, or interruption or failure of utility services such as electric power, gas or water).
    3. In these circumstances, we shall use every effort to notify you as soon as is reasonably practical.
  9. Limitation of Liability
    1. Personal belongings, vehicles, accessories, and contents, are left at the owner’s risk. Dancing Man Brewery will not accept any liability for nor any responsibility for any loss or damage, or for any injury to any persons not cause through the fault of DMB.
    2. Subject to the below paragraph, our total liability to you for any loss you suffer will be limited to the total amount of money payable to us for the Tour.  We will not be liable for any losses which were not reasonably foreseeable to both you and us when the booking made or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.
    3. Nothing in these terms excludes or limits in any way our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or limit (or attempt to exclude or limit) our liability.

General

  1. These terms and conditions are deemed accepted on booking your Tour.
  2. In accordance with our Data Protection Registration, your details will be held on our database for the purpose of administration and will not be passed to any third party other than as required in managing your Event, unless we are legally entitled or obliged to do so (for example, if required to do so by a court order or for the prevention of fraud or other crime). We will not sell your personal information to a third party.
  3. The contract between you and Dancing Man Brewery is governed by the laws of England and Wales, and subject to the jurisdiction of the English Courts.

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Please download our T&Cs and bring them, signed to your next meeting with one of our event fairies.

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Brewery Tours terms & conditions